Preparing your portal to NY: Guidelines on how to buy a pass

Follow these guidelines to make the process of buying passes as easy as possible.

The online shop accepts all major credit and debit cards, and is a secure payment terminal. Payments will also be accepted by direct bank transfer, during the pre sale only and for Infinity Pass purchases. 

Here is everything you need to know about how to buy a pass.

1. Create An Account – Available from October 24th

  • Create your account and view all products available.
  • You cannot purchase any products at this point
  • Decide on the pass that you are going to choose when the sale opens. This will make the process of buying your pass much easier and quicker once passes go on sale.

2. Advanced Sales of Infinity Passes – October 25th

Infinity Passes will be sold initially through an advanced sales process. 

  • Advanced sales requests for Infinity Passes should be made via email request on Friday, October 25 at
    11:00 am EDT.
  • Send an email to with the subject line Infinity Pass Request. Emails sent before 11:00 am EDT. will be deleted. 


Your email must include: 

  • First and Last Name
  • Phone number
  • Payment Preference (credit card or bank transfer)
  • Instalment Preference (1, 2 or 3 instalments)
  • Panel Room Preference (Idris or Alicante)

  • All applicants will be advised whether they are successful before the pre-sale commences and your agreed payment or deposit must be made before the commencement of the pre-sale or your tickets will be released.

More information on the advanced sales can be found here. 


3. Pre-sale for customers paying by bank transfer – October 26th

There will be a limited number of tickets available during a 2 hour pre-sale period for customers who wish to pay by direct bank transfer.

On October 26, from 11:00 am to 01:00 pm EDT, send us an email to with the subject line Bank transfer for [name of selected pass]  together with proof of your bank payment and your pass will be reserved for you. 

If you wish to pay by direct bank transfer please remit to:

Jalmics International Ltd

Sort Code: 20 18 54 

Account Number: 78913944

IBAN: GB67 BUKB 20185478913944

Funds must be received within 4 working days or passes will be forfeit.


4. Main Sale: Saturday, October 26 at 1:00 pm EDT

  • Our online shop will open for our  main ticket sale on Saturday, October 26 at 1:00 pm EDT. 
  • All our passes will offer a full panel room schedule for three days including behind the scenes insights with the cast and crew from the show.
  •  A second batch of tickets will be sold in November. [Date to be confirmed]