Minors Policy

 

Heroes of the Shadow World has an inclusive policy in relation to minors, in so far as it does not impact on the enjoyment of the event for other participants, and that our policies are adhered to at all times.

 

Only persons over 18 years of age are authorised to open an account for Heroes of the Shadow World and purchase passes and tickets for extras.

 

Please note that any damage caused by the young adults will be payable by the account holder.

 

For pass holders under 18 years of age, the following guidelines must be adhered to.

 

Young Adults: 16 – 18 years of age

Young adults who are aged between 16 and 18 years on the 3rd April, 2020 may attend Heroes of the Shadow World without adult supervision if the following conditions are upheld,

  • At the time of ordering the passes an email is sent to nyshadowcon@jalmics.com stating the name of the account holder, and the names of the attendees.
  • Attached to the email should be,
    • The Young Adult Permission Form
    • A copy of the passport and/or State issued ID of the young adult(s) attending
    • A copy of the passport and/or State issued ID of the parent/guardian who is the account holder with Heroes of the Shadow World.

 

Minors: 10 – 15 years of age

Minors who are aged between 10 and 15 years on the 3rd April, 2020 may attend Heroes of the Shadow World with adult supervision if the following conditions are upheld,

  • When ordering the passes either a full priced pass must be purchased or a parent pass MUST be ordered as a parent/guardian is required in attendance at all times.
  • At the time of ordering the passes an email is sent to nyshadowcon@jalmics.com stating the name of the account holder, and the names of the attendees.
  • Attached to the email should be,
    • The Minors Permission Form
    • A copy of the passport and/or State issued ID of the minor(s) attending
    • A copy of the passport and/or State issued ID of the parent/guardian who is the account holder with Heroes of the Shadow World.
  • We have a designated area for minors in the panel rooms where they will be supervised by our staff so that parents/guardians do not have to purchase a full price pass. There is no charge for the parent pass as it will simply gain you access to the event area.  
  • If you do select the parent pass and leave your minor under our supervision then you MUST remain on hotel property and readily available to contact at all times.  You cannot leave the hotel building, but you can take advantage of other areas within the hotel, you don’t have to remain in the convention area.
  • Please note that unless there are seats unsold you will not have the option of upgrading from a parent pass to a full pass on the day of the event if you or the minor changes their mind about being in our supervision.

Minors: under 10 years of age

Our terms and conditions do not allow access to the convention for children under ten years old as a general policy.  If you would like to discuss a special dispensation then please contact us nyshadowcon@jalmics.com. Please note that this must be granted BEFORE passes are purchased.